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Terms & Conditions

Thank you for choosing our custom portrait illustration services. Please read the following terms and conditions carefully before making a purchase:

  1. Ordering Process and Delivery:

    • You can order either a digital or a physical portrait with a frame.

    • For digital portraits, the final illustration will be delivered via email or google drive link.

    • Physical portraits will be delivered within 7-8 business days, depending on the location.

  2. Cancellation Policy:

    • Both digital and physical orders can be canceled within 6 hours of placing the order.

    • Once a physical product is delivered, cancellations are not possible.

  3. Quality of Reference Photos:

    • Please provide high-quality reference photos suitable for detailing.

    • The final portrait illustration will be based on the provided reference photos, and changes to the subject's expression cannot be made.

  4. Changes to Portrait Illustration:

    • Once you've provided reference photos, changes to the image are not allowed after receiving the final portrait illustration.

  5. Limitation of Liability:

    • We are not responsible for any damages or losses arising from the use of our custom portrait illustration services.

  6. Intellectual Property Rights:

    • The custom portrait illustration is original and owned by us.

    • You are granted a limited license for personal use only.

    • Commercial use or reproduction without our prior written consent is prohibited.

  7. Acknowledgment and Agreement:

    • By purchasing a custom portrait illustration, you acknowledge and agree to these terms and conditions.

  8. Contact Information:

    • If you have any questions or concerns about these terms and conditions, feel free to contact us at anjillustrator@gmail.com. We are always here to assist and ensure you have a positive experience with our services.

Thank you for your understanding and cooperation.

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